Solve JAMB 2024/2025 Direct Entry Profile Code Issues: 100% Working Tips

The JAMB profile code acts as your digital identity throughout the 2024 registration process. However, technical glitches or other network problems can lead to JAMB profile code issues. Today, we will reveal the strategies to overcome any profile code hurdles you might encounter.

The Joint Admissions and Matriculation Board profile code is a unique identification number generated for candidates during the registration process. You need this code to be able to perform actions such as checking results, and accessing other JAMB services.


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Common Profile Code Issues

Several factors can contribute to JAMB profile code problems. Here are the most frequent issues candidates have faced:

  1. Lost or Forgotten Code
  2. Registration Failure
  3. Network Issues
  4. Incorrect NIN Usage

How to Solve JAMB 2024 Profile Code Issues

If you are facing any of the issues above, don’t panic. Here’s what you can do:

1Lost or Forgotten CodeJAMB offers a convenient profile code retrieval method. Open your phone’s messaging app and compose a new message with the text “RESEND” (in capitals).

Depending on your exam type, send the message to either 55019 (UTME candidates) or 66019 (Direct Entry candidates).

Within minutes, you should receive a reply SMS containing your JAMB profile code.
2Registration FailureEnsure you’ve entered the profile code accurately, avoiding typos or extra spaces.

Occasionally, JAMB undergoes maintenance, which might temporarily disrupt the registration process. Try again later if the issue persists.

If the error message continues, reach out to JAMB’s official support channels for further assistance. You can access their contact information on the JAMB website
3Network IssuesTry sending the retrieval SMS from a different network provider (SIM) with stronger connectivity.

If problem still persists, Kindly retry in 30 minutes time.
4Incorrect NIN UsageConfirm that the NIN you supplied is correct and if you do not have NIN you can get it by visiting the National Identity Management Commission (NIMC) website: and follow their verification procedures.

If your NIN is already linked to another JAMB profile, you’ll need to use a different, unregistered NIN to create a new profile.

Other Issues

Incorrect Command SentConfirm the correct format is used for SMS and sent to 55019 or 66019.
Network Error Code 540This may be a temporary network issue; Try again later
Cannot Verify NINEnsure your NIN is linked with the phone number used.
Profile Code Already Linked to Another NumberFor past JAMB registrants, resend the profile code by SMS ‘RESEND’ to 55019 or 66019 using the initial phone number.
Missing Surname or First NameWait for one or two days before trying again or visit a NIN centre.
Invalid Characters Detected Use the correct SMS format: NIN [Your 11-digit NIN] sent to 55019 or 66019.
NIN Record Not FoundConfirm the accuracy of the NIN sent or visit a NIN center for verification.
Insufficient BalanceEnsure you have up to N50 airtime balance before sending the SMS.
Phone Number Already Used by Another CandidateKindly use a new phone line that hasn’t been previously used for JAMB.

Important Notice

Once you have retrieved your profile code, write down the code and store it securely in a physical location or on your smartphone.

Do not share your JAMB profile code with anyone to prevent unauthorized access to your profile.

To prevent complications and confusion, do not generate multiple profile codes. Each candidate should have one unique profile code associated with their registration details.

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Ola Funmilayo

With over a decade of experience in education journalism, JAMB-GOV.ORG has become a trusted voice in providing relevant and comprehensive JAMB news reporting that matter most to students and educators nationwide.

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