Solve JAMB 2024/2025 Direct Entry Profile Code Issues: 100% Working Tips
The JAMB profile code acts as your digital identity throughout the 2024 registration process. However, technical glitches or other network problems can lead to JAMB profile code issues. Today, we will reveal the strategies to overcome any profile code hurdles you might encounter.
The Joint Admissions and Matriculation Board profile code is a unique identification number generated for candidates during the registration process. You need this code to be able to perform actions such as checking results, and accessing other JAMB services.
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- How to Generate JAMB 2024 Profile Code for UTME and DE Registration
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Common Profile Code Issues
Several factors can contribute to JAMB profile code problems. Here are the most frequent issues candidates have faced:
- Lost or Forgotten Code
- Registration Failure
- Network Issues
- Incorrect NIN Usage
How to Solve JAMB 2024 Profile Code Issues
If you are facing any of the issues above, don’t panic. Here’s what you can do:
S/N | ISSUES | SOLUTIONS |
1 | Lost or Forgotten Code | JAMB offers a convenient profile code retrieval method. Open your phone’s messaging app and compose a new message with the text “RESEND” (in capitals). Depending on your exam type, send the message to either 55019 (UTME candidates) or 66019 (Direct Entry candidates). Within minutes, you should receive a reply SMS containing your JAMB profile code. |
2 | Registration Failure | Ensure you’ve entered the profile code accurately, avoiding typos or extra spaces. Occasionally, JAMB undergoes maintenance, which might temporarily disrupt the registration process. Try again later if the issue persists. If the error message continues, reach out to JAMB’s official support channels for further assistance. You can access their contact information on the JAMB website https://www.jamb.gov.ng/. |
3 | Network Issues | Try sending the retrieval SMS from a different network provider (SIM) with stronger connectivity. If problem still persists, Kindly retry in 30 minutes time. |
4 | Incorrect NIN Usage | Confirm that the NIN you supplied is correct and if you do not have NIN you can get it by visiting the National Identity Management Commission (NIMC) website: https://nimc.gov.ng/ and follow their verification procedures. If your NIN is already linked to another JAMB profile, you’ll need to use a different, unregistered NIN to create a new profile. |
Other Issues
ISSUES | SOLUTIONS |
Incorrect Command Sent | Confirm the correct format is used for SMS and sent to 55019 or 66019. |
Network Error Code 540 | This may be a temporary network issue; Try again later |
Cannot Verify NIN | Ensure your NIN is linked with the phone number used. |
Profile Code Already Linked to Another Number | For past JAMB registrants, resend the profile code by SMS ‘RESEND’ to 55019 or 66019 using the initial phone number. |
Missing Surname or First Name | Wait for one or two days before trying again or visit a NIN centre. |
Invalid Characters Detected | Use the correct SMS format: NIN [Your 11-digit NIN] sent to 55019 or 66019. |
NIN Record Not Found | Confirm the accuracy of the NIN sent or visit a NIN center for verification. |
Insufficient Balance | Ensure you have up to N50 airtime balance before sending the SMS. |
Phone Number Already Used by Another Candidate | Kindly use a new phone line that hasn’t been previously used for JAMB. |
Important Notice
Once you have retrieved your profile code, write down the code and store it securely in a physical location or on your smartphone.
Do not share your JAMB profile code with anyone to prevent unauthorized access to your profile.
To prevent complications and confusion, do not generate multiple profile codes. Each candidate should have one unique profile code associated with their registration details.